[SOLUCIONADO] Internet

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Tim42kin
Observador frecuente

[SOLUCIONADO] Internet

Phone OK but no Internet on tu mundo payg

Astor_orange
Community Manager

Hello, @Tim42kin

 

Kindly send me a private message with the number of the line and the name, surname and NIE / Passport number of the holder.

 

Regards.

firma-orange
Tim42kin
Observador frecuente

 
Astor_orange
Community Manager

Hello, @Tim42kin

 

SIM cards, like any other electronic device, may fail. It also has a guarantee of 2 years (3 if was bought after January 1st 2022). If your card was faulty and was out of that guarantee period, its replacement has a cost, indeed.

 

Regards.

firma-orange