[SOLUCIONADO] Recharge problem

[sertacbicer]

Hello.

I am El Turco. I was a problem by recharge orange 

I was loaded 10 euro insinde my sim card. But my go walk package has not renewal. After i loaded 5 euro again. But my package has not renewal

What is the problem ?

At now i have 10 euro on my sim card . I checked from mi orange apk. 

Pls assist to me.

Thanks in advance 

[Astor_orange · Accepted solution]

Hello.

The rates are automatically renewed every 4 weeks. If you want to do it manually, you can do it in the app or by SMS.

Kindly check here how.

Regards.