Comunidad Orange

[SOLUCIONADO] Problema tarifa ballena prepago


[SOLUCIONADO] Problema tarifa ballena prepago

Hello, ive been trying for days to recharge my prepago tarjeta and i had no chance to do it, every time when i clicl the payment button i have errors, please help me. I tried with both systems, tarjeta and banco abut none works.

I cant recharge and im running out of credit, if i wont be able to put money on the card via internet i cant use your service.

Thank you in advance.


Re: Problema tarifa ballena prepago

Esto que es una broma no?

Re: Problema tarifa ballena prepago

Hello you've tried the app My Orange,
Enter your customer area from the app My Orange and select the icon on the left side menu.

Then select the "recharge card " option.

Enter the mobile number and the amount you want to recharge.

Finally, enter the data of the credit card on which payment is due and click " reload.

thank you.