Comunidad Orange

[SOLUCIONADO] My 10G bonus was rejected

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[SOLUCIONADO] My 10G bonus was rejected

I have recharged my card by 10 euro and win 10G, then i have apllied it in the "Descubre tu premio" menu.

After that, i have changed my tariff from 7 euro to 10 and back to 7 by misstake and pay one more time 5 euro. Now i see in "Consulta el historico de tus premios" that 10G is "Rechazado". Could you confirm this bonus for me again, becouse i acant receive it yet?

Moderator

Re: My 10G bonus was rejected

Hello,  @andykey

 

These Recarga y Gana questions can't be handled here. Kindly enter https://recargaygana.orange.es/ and fill in the form or call 1213.

 

Regards.

firma-orange