[SOLUCIONADO] Internet

[Tim42kin]

Phone OK but no Internet on tu mundo payg

[Astor_orange]

Hello, @Tim42kin

Kindly send me a private message with the number of the line and the name, surname and NIE / Passport number of the holder.

Regards.

[Astor_orange · Accepted solution]

Hello, @Tim42kin

SIM cards, like any other electronic device, may fail. It also has a guarantee of 2 years (3 if was bought after January 1st 2022). If your card was faulty and was out of that guarantee period, its replacement has a cost, indeed.

Regards.